The Importance Of An Undergraduate Business Management...

In the ever-changing business world, a key component to the productivity within the workplace is communication. As an undergraduate business management student, an important part of communication is understanding the difference between maintaining the faà §ade of an authoritative figure or maintaining a friendly relationship with employees and how it would affect the attitudes, behaviors, productivity and quality of work. In order create a successful workplace environment, finding and establishing a middle ground between being an authoritative figure and having a friendly relationship. To successfully reach the goal of being both partially authoritative and partially friendly and caring, all forms of communication should be understood to†¦show more content†¦Communication can be classified as formal or informal, internal or external as well. Informal and formal communication are very common forms of communication within the business workplace and can also play a role in th e daily lives of people. Informal communication is generally used in daily life because it can be defined as a less serious way of communicating such as texting, socializing with peers, or a simple verbal conversation. On the other hand, formal communication is more common in a workplace environment than informal communication would be. Formal communication is more common because communication between colleagues and managers is meant to be held on a certain level of respect and formality and be focused on the task at hand. Verbal and nonverbal are also forms of communications that exist within the workplace as well. Nonverbal is a form of communication that can be translated and observed based on body language. This can be a difficult thing to manage and control in the workplace because anything like a handshake that is not firm and eye contact that is not direct when you are having a conversation with someone can be interpreted in many ways and some have the possibility as being seen as offensive. For example, Nonverbal communication can be anything that ranges from facial